Structured complaint management was introduced: Yes |
Written concept exists: No |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: No |
Hartmut Gumprecht
Geschäftsführer
Alzeyer Str. 23
55457 Gensingen
Phone:
06727
-9339-11
Mail:
ed.nebiehcsdnab@nnamie
Eimann Kerstin
Prokuristin, Klinikleitung
Alzeyer Str. 23
55457 Gensingen
Phone:
06727
-9339-11
Mail:
ed.nebiehcsdnab@nnamie
Anonymous input options exist: No |
Patient surveys were conducted: Yes |
Referral surveys were conducted: No |