Dealing with risks in patient care

Quality management

Eva Kraus

Kommissarische Qualitätsmanagerin

Am Gesundheitspark 11
51375 Leverkusen

Phone: 0214 -13-48125
Mail: ed.vel-mukinilk@mq

Eva Kraus

Kommissarische Qualitätsmanagerin

Am Gesundheitspark 11
51375 Leverkusen

Phone: 0214 -13-48125
Mail: ed.vel-mukinilk@mq

QM-Steuerungsgruppe (Betriebsleitung und QM)

Conference frequency: monatlich

Risk management

Eva Kraus

Kommissarische Qualitätsmanagerin


51307 Leverkusen

Phone: 0214 -13-48125
Fax: 0214-13-2865
Mail: ed.vel-mukinilk@mq

Eva Kraus

Kommissarische Qualitätsmanagerin


51307 Leverkusen

Phone: 0214 -13-48125
Fax: 0214-13-2865
Mail: ed.vel-mukinilk@mq

QM-Steuerungsgruppe (Betriebsleitung und QM)

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

QM-Handbuch Nexus Curator (30.09.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Verfahrensanweisung Medizinische Notfälle u. Reanimationen (25.04.2018)

RM05

Pain management

QM-Handbuch Nexus Curator (30.09.2021)

RM06

Fall prophylaxis

QM-Handbuch Nexus Curator (30.09.2021)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

QM-Handbuch Nexus Curator (30.09.2021)

RM08

Regulated handling of custodial measures

QM-Handbuch Nexus Curator (30.09.2021)

RM09

Regulated handling of occurring malfunctions of devices

QM-Handbuch Nexus Curator (30.09.2021)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Pathologiebesprechungen
  • Palliativbesprechungen
  • Qualitätszirkel
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Checkliste Sichere OP (23.03.2021)

RM15

Preoperative, complete presentation of necessary findings

Checkliste Sichere Operationen (23.03.2021)

RM16

Procedure to avoid procedural and patient mix-ups

Checkliste Sichere OP (23.03.2021)

RM17

Standards for recovery and postoperative care

Arbeitsanweisung Postoperative Überwachung (23.08.2018)

RM18

Discharge management

Verfahrensanweisung Entlassung (26.09.2018)

Fault reporting systems

Conference committee

Conference frequency: bei Bedarf

Measures

Einführung von Risikoaudits, Zertifizierung als schmerzfreies Krankenhaus, Arzneimittelanamnese durch Apotheker, Patienten-Identifikationsarmbänder (Mutter-Kind-Bänder), internes CIRS-Tool

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 11.01.2022

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: monatlich

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea