Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
URL
lmth.41netraksgnuniem/tkatnok/kinilk-flihairam-grubmah/kinilk/ed.nekinilk-soileh.www//:ptth
Contact persons
Martina Lange
Qualitätsmanagement
Phone:
040
-79006-247
Fax: 040-79006-231
Mail:
ed.nekinilk-soileh@flihairam.gnurheufstfeahcseg
Martina Lange
Qualitätsmanagement
Phone:
040
-79006-247
Fax: 040-79006-231
Mail:
ed.nekinilk-soileh@flihairam.gnurheufstfeahcseg
Advocates
Martina Lange
Qualitätsmanagement
Phone:
040
-79006-247
Fax: 040-79006-231
Mail:
ed.tiehdnuseg-soileh@flihairam.gnurheufstfeahcseg
|
Anonymous input options exist: Yes Website of the contact form |
|
Patient surveys were conducted: Yes Website for the patient survey |
| Referral surveys were conducted: Yes |