Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Petra Pahl
QM-Beauftragte
Norderstr. 81
25980 Sylt/OT Westerland
Phone:
04651
-841101-
Mail:
moc.soipelksa@lhap.p
Jan Castan
Chefarzt Anästhesie
Norderstr. 81
25980 Sylt/OT Westerland
Phone:
04651
-841011-
Mail:
moc.soipelksa@natsac.j
Anonymous input options exist: Yes |
Patient surveys were conducted: Yes |
Referral surveys were conducted: Yes |