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Psychiatrische Tagesklinik Bamberg Forchheim gemeinnützige GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Sabine Graf

Beschwerdemanagement


96049 Bamberg

Phone: 0951 -503-11086
Fax: 0951-503-11009
Mail: ed.grebmab-gnutfitslaizos@farg.enibas

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes