Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: No |
Contact persons
Carmen Krenzel
Assistentin der Geschäftsführung
Jungfernstieg 25
24768 Rendsburg
Phone:
04331
-5902-214
Fax: 04331-5902-239
Mail:
ed.dr-kinilknegua@leznerk.nemrac
Advocates
Carmen Krenzel
Assistentin der Geschäftsführung
Jungfernstieg 25
24768 Rendsburg
Phone:
04331
-5902-214
Fax: 04331-5902-239
Mail:
ed.dr-kinilknegua@leznerk.nemrac
|
Anonymous input options exist: Yes Website of the contact form |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: No |