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Klinikum Fünfseenland Gauting GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Lisa Schissler

Kontrolling


82131 Gauting

Phone: 089 -89358-402
Mail: ed.gnituag-eirtaihcysp@relssihcs.l

Anonymous input options exist: Yes
Patient surveys were conducted: Yes

ganzjährig
Referral surveys were conducted: No