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Psychosomatische Klinik Kloster Dießen GmbH & Co. KG

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Sophia Herzberg

Teamassistenz

Klosterhof 20
86911 Dießen am Ammersee

Phone: 08807 -2251-0
Mail: ed.demetra@grebzreH.aihpoS

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No