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Asklepios-ASB Klinik Radeberg

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Anne Sengebusch

Qualitätsmanagementbeauftragte

Pulsnitzer Straße 60
01454 Radeberg

Phone: 03528 -459-5103
Mail: moc.soipelksa@hcsubegnes.na

Anne Sengebusch

Qualitätsmanagementbeauftragte

Pulsnitzer Straße 60
01454 Radeberg

Phone: 03528 -459-5103
Mail: moc.soipelksa@hcsubegnes.na

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: Yes
Referral surveys were conducted: No