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Tagesklinik für Kinder- und Jugendpsychiatrie, Psychosomatik und Psychotherapie

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Anna Harzdorf

Ltd. Dipl.-Psych.

Lindleinstraße 7
97080 Würzburg

Phone: 0931 -2508040-43
Mail: ed.grubzreuw-kinilksegat@tairaterkes

Advocates

Markus Fenn

Leiter Fachtherapien

Lindleinstraße 7
97080 Würzburg

Phone: 0931 -2508040-
Mail: ed.grubzreuw-kinilksegat@tairaterkes

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: Yes