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Medical Park Bad Rodach

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Andrea Sokoll

Qualitätsmanagementbeauftragte

Phone: 09564 -93-1970
Fax: 09564-93-2119
Mail: ed.kraplacidem@llokos.a

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No