Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: No |
| Handling of oral complaints is regulated: Yes |
|
schriftliches Konzept |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: No |
Contact persons
Thomas Weiler
Geschäftsführer
Hauptstraße 23
82229 Seefeld-Oberalting
Phone:
08152
-795-412
Fax: 08152-795-419
Mail:
ed.neknilk-regrebnrats@reliew.samoht
Advocates
Irmtraud Pfänder
Patientenfürsprecherin
Hauptstraße 23
82229 Seefeld-Oberalting
Phone:
08152
-795-0
Fax: 08152-795-487
Mail:
ed.dlefees-mukinilk@ofni
| Anonymous input options exist: Yes |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: No |