Complaint management

Structured complaint management was introduced: Yes
Written concept exists: No
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: No
Time targets for acknowledgement are defined: No

Contact persons

Klinik Verwaltung

Beschwerdemanagement


90204 Nürnberg

Phone: 0911 -9403-300
Mail: ed.regets-kinilk@gnutlawrev

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes