Dealing with risks in patient care

Quality management

Christian Steffens

Qualitätsmanagement-Beauftragter

Osterfelder Straße 157
46242 Bottrop

Phone: 02041 -15-4080
Mail: ed.porttob-kk@sneffets.naitsirhc

Betriebsleitung, Ärztlicher Dienst, Pflegedienst, Verwaltungsdienst, Qualitätsmanagement-Beauftragte, Betriebsrat, Personalrat, Risikomanager

Conference frequency: halbjährlich

Risk management

Barbara Goebel

Risikomanagerin

Phone: 02041 -15-2005
Fax: 02041-15-2022
Mail: ed.porttob-kk@lebeog.arabrab

Betriebsleitung, Ärztlicher Dienst, Pflegedienst, Verwaltungsdienst, Qualitätsmanagement-Beauftragte, Betriebsrat, Personalrat, Risikomanager

Conference frequency: halbjährlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Organisationshandbuch Knappschaftskrankenhaus Bottrop GmbH (07.12.2022)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Organisationshandbuch Medizinisches Notfallmanagement (11.05.2021)

RM05

Pain management

Organisationshandbuch Knappschaftskrankenhaus Bottrop GmbH (07.12.2022)

RM06

Fall prophylaxis

Organisationshandbuch Sturzmanagement (23.08.2023)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Organisationshandbuch Wundmanagement (23.05.2019)

RM08

Regulated handling of custodial measures

LL Freiheitsentziehende Maßnahmen (01.09.2020)

RM09

Regulated handling of occurring malfunctions of devices

VA Medizingeräte - Wartung, Reparatur und Anwendung (10.08.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Pathologiebesprechungen
  • Qualitätszirkel
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Organisationshandbuch Knappschaftskrankenhaus Bottrop GmbH (07.12.2022)

RM15

Preoperative, complete presentation of necessary findings

Organisationshandbuch Knappschaftskrankenhaus Bottrop GmbH (07.12.2022)

RM16

Procedure to avoid procedural and patient mix-ups

CL OP - Patientensicherheit (08.03.2023)

RM17

Standards for recovery and postoperative care

VA Patientenüberwachung – POBE (30.01.2023)

RM18

Discharge management

Organisationshandbuch Entlassungsmanagement (05.01.2021)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Strukturelle und Prozessurale Regelungen zur Bewältigung der Corona-Pandemie

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 26.04.2022

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: monatlich

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea