Dealing with risks in patient care

Quality management

Anja Schlieder

Leitung Qualitätsmanagement

Landhausstraße 25
69115 Heidelberg

Phone: 06221 -526-501
Mail: ed.suahneknarksfesoj.ts@tnemeganamsteatilauq

Geschäftsführung, Ärztlicher Direktor, Pflegedirektorin und Leitung Qualitätsmanagement

Conference frequency: bei Bedarf

Risk management

Anja Schlieder

Leitung Qualitätsmanagement

Landhausstraße 25
69115 Heidelberg

Phone: 06221 -526-501
Fax: 06221-526-959
Mail: ed.suahneknarksfesoj.ts@tnemeganamsteatilauq

Geschäftsführung, Ärztlicher Direktor, Pflegedirektorin und Leitung Qualitätsmanagement

Conference frequency: bei Bedarf

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Intranet, QM-Handbuch (01.01.2022)

RM02

Regular further education and training measures

RM04

Clinical emergency management

Medizinisches Notfallmanagement im St. Josefskrankenhaus; SOP Versorgung Notfallpatienten (01.06.2023)

RM05

Pain management

Schmerztherapie (AN_M1 - AN_M15) (15.07.2021)

RM06

Fall prophylaxis

Ablaufpfad Sturz (PFLEGE_P1_0002) (01.07.2021)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Intranet, QM-Handbuch (01.01.2022)

RM08

Regulated handling of custodial measures

Antrag und Zeugnis FEM; Amtsgericht Heidelberg (01.08.2021)

RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

WHO-OP-Sicherheits-Checkliste (CH_M2) (22.03.2023)

RM15

Preoperative, complete presentation of necessary findings

WHO-OP-Sicherheits-Checkliste (CH_M2) (22.03.2023)

RM16

Procedure to avoid procedural and patient mix-ups

WHO-OP-Sicherheit-Checkliste (CH_M2); SOP Vermeidung von Eingriffsverwechslungen (CH_M27) (22.03.2023)

RM17

Standards for recovery and postoperative care

Intranet, QM-Handbuch (01.01.2022)

RM18

Discharge management

Ablaufpfad Entlassmanagement (01.07.2021)

Fault reporting systems

Conference committee

Conference frequency: bei Bedarf

Measures

seit 2014: WHO-OP-Sicherheitscheckliste in den operativen Fachabteilungen seit 2014: Einsatz von Patientenidentifikationsarmbändern September 2019: Teilnahme am internationalen Patientensicherheitstag mit verschiedenen internen Aktionen, Infoständen und Filmen

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 01.05.2021

IF02

Internal evaluation of the received reports

taken bei Bedarf

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken halbjährlich

Conference committee

Conference frequency: bei Bedarf

No. Explanation
EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)