Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Stefan Streit
Leiter externe Kommunikation
Marktstraße 50
94110 Wegscheid
Phone:
08541
-206342-
Mail:
ed.uassap-eg@tiertss
Hans-Peter Sedlmaier
ehemaliger Ärztlicher Leiter
Marktstraße 50
94110 Wegscheid
Phone:
08592
-8800-
Mail:
ed.diehcsgew-suahneknark@gnafpme
Anonymous input options exist: Yes |
Patient surveys were conducted: Yes |
Referral surveys were conducted: Yes |