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ANregiomed Klinik Rothenburg

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Dolores Preiß

Qualitätsmanagement Risikomanagement Beschwerdemanagement

Phone: 09861 -707-7513
Fax: 0981-484-2878
Mail: ed.demoigerna@kitirkdnubol

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes