Complaint management
| Structured complaint management was introduced: No |
| Written concept exists: Yes |
|
Erlaeuterungen zum schriftlichen Konzept |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
Contact persons
Thomas Ostriga
Ansprechpartner
32423 Minden
Phone:
0571
-8700333-
Mail:
ed.kinilktdatsnenni@agirtso.samoht
Thomas Ostriga
Ansprechpartner
32423 Minden
Phone:
0571
-8700333-
Mail:
ed.kinilktdatsnenni@agirtso.samoht
Advocates
| Anonymous input options exist: Yes |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: Yes |