Dealing with risks in patient care

Quality management

Ina Broß

Leiterin des Qualitätsmanagements

Am See 1
59368 Werne

Phone: 02306 -775760-
Mail: ed.neneul-mukinilk@ani.ssorb

Ina Broß

Leiterin des Qualitätsmanagements

Am See 1
59368 Werne

Phone: 02306 -775760-
Mail: ed.neneul-mukinilk@ani.ssorb

Betriebsleitung: Herr Weinand (Geschäftsführer), Herr Galuschka (Geschäftsführer), Herr CA Dr. Hegge (Mitglied der Betriebsleitung/Ärztlicher Direktor), Frau Broß (Ltg. Qualitätsmanagement)

Conference frequency: quartalsweise

Risk management

Ina Broß

Leiterin des Qualitätsmanagements

Am See 1
59368 Werne

Phone: 02306 -775760-
Mail: ed.neneul-mukinilk@ani.ssorb

Ina Broß

Leiterin des Qualitätsmanagements

Am See 1
59368 Werne

Phone: 02306 -775760-
Mail: ed.neneul-mukinilk@ani.ssorb

Betriebsleitung, Qualitätsmanagement, Klinische Fachabteilungen, Risikomanagement

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM06

Fall prophylaxis

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM08

Regulated handling of custodial measures

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM09

Regulated handling of occurring malfunctions of devices

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Mortalitäts- und Morbiditätskonferenzen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM15

Preoperative, complete presentation of necessary findings

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM16

Procedure to avoid procedural and patient mix-ups

Intranethandbuch (31.03.2018)

RM17

Standards for recovery and postoperative care

Sharepoint Version 2016Intranethandbuch (31.03.2018)

RM18

Discharge management

Sharepoint Version 2016Intranethandbuch (31.03.2018)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

Synchronisation der Zeitgeber für Vitaldaten, Vereinheitlichung von Infusionslösungen, Schulungen zur Reanimation

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 31.03.2018

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken halbjährlich

Conference committee

Conference frequency: monatlich

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea