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Klinik Fallingbostel

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Sonja Kieseler

Marketing

Kolkweg 1
29683 Bad Fallingbostel

Phone: 05162 -44-615
Fax: 05162-44-400
Mail: ed.letsobgnillaf-kinilk@releseik

Advocates

Hans-Hinrich Meyer

Rentner

Kolkweg 1
29683 Bad Fallingbostel

Phone: 05162 -44-0
Fax: 05162-44-400
Mail: ed.letsobgnillaf-kinilk@ofni

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No