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Klinik- und Rehabilitationszentrum Lippoldsberg GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Ralf Pinnau

Geschäftsführer

Phone: 0049 -5572-411202
Fax: 0049-5572-411701
Mail: ed.grebsdloppil-kinilk@gnutlawrev

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No